Customer Support

Customer Service

Quality Service is one of our Core Values.  You can contact us through the following options below or email us at [email protected].

(937) 425-8300 and select from the following options:

#1 – Bus Arrival and Travel Planning Information

#2 – RTA Connect Paratransit

#3 – RTA Connect On-Demand

#4 – Lost and Found

#5 – Customer Service *RTA values your feedback. We are available 24/7 to hear your concerns, comments and suggestions.

RTA Certification Center
(937) 425-8444

Call Center Hours
8a-5p Daily

Safety & Security
(937) 425-8335

Customer Advocacy Group
[email protected]

RTA Maintenance
(937) 425-8639


Bob Ruzinsky

Chief Executive Officer

Robert Ruzinsky, Chief Executive Officer
4 S. Main Street Dayton, OH 45402
Email: [email protected]


Customer Service, Service Planning & Business Development

(Connect Services, Link Bike Share, Community Relations, Call Center, Bus Scheduling and Planning, Route Amenity Requests and Information)

Brandon Policicchio, Chief Customer & Business Development Officer
4 S. Main Street Dayton, OH 45402
Email: [email protected]

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Communications, Media & Marketing

(RTA Events, Website, Social Media, Media Inquiries)

Jessica Olson, Communications Manager
4 S. Main Street Dayton, OH 45402
Email: [email protected]