lyft

On-Demand

How it Works

RTA Connect On-Demand offers the convenience of booking your trip around your schedule. On-Demand offers door-to-door service within certain areas of the Miami Valley where fixed-route service is either unavailable or limited. This service is available 24/7, 365-days a year by either booking with the Lyft app, or making an advanced or recurring reservation with RTA Customer Service. Trips can also be requested as-needed through RTA Customer Service. Wait times may vary based on availability.

Travel Within a Zone

There are two different types of On-Demand zone trips:

1. Customers using an RTA transfer point, which will connect them to RTA fixed-route service. The trip for customers traveling within a valid On-Demand zone and starting or ending their trip at a transfer point will be FREE.

2. Customers using an On-Demand trip to go door-to-door within a zone, not connecting to a RTA fixed-route bus. Those using On-Demand services to travel door-to-door to any location within the On-Demand zone, but who are not starting or ending their trip at a transfer point, will pay $2 per trip.

On-Demand trips cannot be taken across multiple zones in the same trip.

All eligible On-Demand zones can be found below. Customers under 18 years of age must contact RTA Customer Service to schedule an On-Demand reservation.

Why It's Better

  • You'll never pay more than our regular, one-way fare for your Connect trip.
  • No more scheduling your day around limited bus service in your area.
  • On-Demand connects you to transfer points where bus service is fast and frequent.
  • Weekend, late night and early morning services are available where previously only limited service was offered.
  • More service equals more access throughout the Miami Valley.

How to Book

Using Lyft

Use the Lyft app or visit http://ride.lyft.com to book your trip.  Use the following codes for each zone:

1. If you’re using Lyft to/from a RTA transfer point (connecting to RTA routes) use these codes for your free ride:

  • Zone 1: RTAZone1
  • Zone 2: RTAZone2
  • Zone 3: RTAZone3
  • Zone 4: RTAZone4
  • Zone 5: RTAZone5

2. If you’re using Lyft within a zone, but your ride does not connect you to a RTA transfer point use these codes for your $2 ride:

  • Zone 1: RTAZone1GO
  • Zone 2: RTAZone2GO
  • Zone 3: RTAZone3GO
  • Zone 4: RTAZone4GO
  • Zone 5: RTAZone5GO

Book through RTA

No Lyft app? No problem! Call us at (937) 425-8300 to book your trip.

Travel To and From Wright Patterson Air Force Base

If you’re traveling to and from any On-Demand Zone within secured access areas on Wright Patterson Air Force Base, you will not be able to use Lyft. You must call us at (937) 425-8300 to book your trip. 

If you’re traveling to and from any On-Demand Zone within secured access areas on Wright Patterson Air Force Base, you will be required to arrange your transportation access with base security in advance.

Require a Lift-Equipped Vehicle?

For those who require a lift-equipped vehicle, call us at (937) 425-8300 to connect with a lift-equipped provider.

Questions?

If you have questions about RTA Connect On-Demand, visit iriderta.org/rtaconnect or call Customer Service at (937) 425-8300. If you have questions about Lyft and its services, visit www.lyft.com.

RTA Connect

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Questions?
For questions on RTA Connect call Customer Service at (937) 425-8300 or email us at customerservice@greaterdaytonrta.org.  For questions regarding Lyft and its service, visit www.lyft.com.