Tapp Pay

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November1-WebsiteAnnouncement

Get Tapp Pay cards at RTA transit centers or download the Transit app for FREE access to Tapp Pay and all its benefits.

Click HERE to go straight to the Tapp Pay Hub, or learn more about Tapp Pay below!

Learn more:

• How to use Tapp Pay via a mobile device
Introducing the Tapp Pay Card! (NEW!)
• Fare capping with Tapp Pay
Tapp Pay cash outlet locations
• Reset your account password
• Frequently Asked Questions (FAQ)
• Terms and Conditions
• Fare & Passes

• Spanish Brochure- How to Use Tapp Pay

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To get started, download Transit app onto your smartphone by visiting the App Store or Google Play and open the app.

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DownloadTransitApp

You'll see a bar at the bottom of your screen with the RTA logo. Tap "Buy" and then "Pay with your mobile phone" to add money to your Tapp Pay account. 

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New users will need to create a login using a valid email address, and will have to create a password to load money to their account. If you already have a Tapp Pay account, just login.

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Password

Next, select the amount you wish to add to your account—or create a custom amount. You’ll need to verify whether you’re a regular, reduced, or paratransit rider to ensure your account deducts the proper amount when boarding. Then confirm your purchase.

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Confirm-Purchase

You’ll need to add a debit or credit card to your Tapp Pay account to complete the checkout process.

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Your funds are now in your account and ready to use when you ride the bus. Tap “ride now” when you’re boarding to open your account and scan your barcode on the payment reader.

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ticket

If you still have previously purchased Tapp Pay passes in your account, you can use those passes by going to your Transit profile under the gear icon and selecting the ticket you wish to use. This is strongly recommended before utilizing fare capping as you only have 365 days to use purchased bus passes before they expire.

Value can be added to your account directly in the app using a debit or credit card, or by using a payment kiosk at any RTA transit center.

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All kiosks accept credit cards, debit cards, and at Wright Stop Plaza the kiosks also accept cash. Customers can also use one of RTA’s partner sales outlets. For a complete list of locations, click here.


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Customers who are unable to use a mobile device can still benefit from fare capping using a reloadable Tapp Pay card. These cards are available at payment kiosks at any RTA transit center.

Currently, there is no cost to receive a card; however, customers are urged to keep this card and reload it to fully benefit from RTA’s new payment system and fare capping, as well as add a new card to the account should the card be lost or stolen. Contact RTA at 937-425-8300 if your card is lost or stolen.

You can only get Tapp Pay cards at RTA transit centers.

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To create a personalized account, check your balance or reload the card, customers should login to the Tapp Pay Hub at www.iriderta.org/tapp-payhub.

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Customers will need to enter a valid email address and create a password to load funds to their account. Within the hub, a complete account history can be viewed, and funds may be added at any time using a debit or credit card.

Register your Tapp Pay card on the Tapp Pay Hub using the highlighted numbers before the dash in the bottom-left corner of the card in order to take advantage of fare capping. (below)

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Funds can also be added to a Tapp Pay card by using a payment kiosk at any RTA transit center. All kiosks accept credit cards, debit cards, and at Wright Stop Plaza the kiosks also accept cash. Customers should follow the prompts on the kiosk to add funds. Cash can also be used to add funds by going to one of RTA’s partner sales outlets. For a complete list of locations, click here.

Users who create multiple accounts or attempt to sign up for multiple promotions will have their Tapp Pay accounts shutdown and will be trespassed from RTA services for fraud.


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What is fare capping?




How to use fare capping:


Automatically save money with fare capping!

To get started using Fare Capping on mobile, download Transit app and create an account. Add a credit or debit card to your account and add funds. Once funds are in your account and ready to use, tap “ride now” when you’re boarding to open your account and scan your barcode on the payment reader.

If you're using a Tapp Pay card, make sure your card has funds. You can load funds in the Tapp Pay Hub, at any payment kiosk at the RTA transit centers, or through one of RTA's partner sales outlets located here.

Each time you scan your Tapp Pay barcode via a mobile phone, or tap your Tapp Pay card on the payment reader, it will subtract the cost of one ride from your account. Once your number of rides has reached $3, Tapp Pay’s promotional regular daily max rate, or $2.50 for eligible reduced fare customers, any other trips you take that service day will be free!

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Once your number of rides has reached $3 on Tapp Pay any other trips you take that day will be free! By loading just $3.00 on your account at the beginning of the day after your second trip, all rides are free and your account balance can stay at $0 for the rest of the day. That means no matter how many trips you take, your tap pay account will cap at $3, saving you money.

For reduced fares, applicable ID is required upon boarding after scanning and the Tapp Pay promotional reduced rate of $0.75 will be deducted from your account, until your reach the Tapp Pay promotional reduced day pass rate of $1.50. Just remember to scan every time you board, even after you reached the cap for that day. Don’t worry, no more funds will be taken from your account.

Reduced

The same principle applies for monthly travel. Once your number of scans or taps has reached the cost of what would equate to $30–Tapp Pay’s promotional regular monthly max rate – you can ride free for the rest of the rolling 31-day period. On day 32. The clock starts over.

You must have enough funds in your account in order to use Tapp Pay when you ride. Customers who receive the “Last Ride!” yellow warning on the payment reader, will need to load more funds before their next ride.

If enough funds are not loaded to your Tapp Pay account, the payment reader will make a sound, flash red, and you’ll receive a “Lack of Funds” message. This indicates you do not have enough funds and will need to add funds to your account in order to board.

Remember to always scan your Tapp Pay app within Transit, or tap your Tapp Pay card on the payment reader to pay your fare, rack up your rides, and benefit from fare capping. The more you ride, the more you save with Tapp Pay!

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You can view your account balance at any time by selecting the gear icon in the top corner and viewing your settings in Tapp Pay. The value in your account will be displayed under Tapp Pay in the menu.

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Check-Balance

You’ll notice your account balance will stay the same no matter how many times you scan once you’ve been capped. If you’re unsure if you’re reached your 31-day cap, call our call center at (937) 425-8300.

If you still have previously purchased Tapp Pay passes in your account, you can use those passes by going to your Transit profile under the gear icon and selecting the ticket you wish to use. This is strongly recommended before utilizing fare capping as you only have 365 days to use purchased bus passes before they expire.

Existing-Tickets

No matter what your balance is, you can add funds to your account anytime, anywhere using Tapp Pay. You will only ever be charged for the rides you take, and all travel will be capped at $3 per day and $30 per 31-day rolling period during this promotional period when you use your Tapp Pay account.

Tapp Pay and fare capping allow for travel and financial flexibility, meaning you don’t need to try to guess the number of trips you’ll make in a given period. It solves the problem of people who can afford the least up-front costs paying the most.



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CashwithTappPay

You can use CASH with Tapp Pay!

RTA has partnered with Vanilla Direct to provide dozens of store locations where you can conveniently add funds to your account via cash. Simply head to the register, tell them you want to make a Vanilla Direct payment, provide in cash the value you want to add (min $1, max $200) and they will scan the barcode on your Tapp Pay card or Tapp Pay account in Transit app to add funds. No fees or taxes–100% of your funds will go to your Tapp Pay account. For a complete list of locations nearest you, click here.

Load fare onto your account using Transit and Tapp Pay—now with your cash! Go to one of these locations to add cash to your Transit app account and start saving today! You can also use the payment kiosk at Wright Stop Plaza to turn cash into funds on your Tapp Pay card or Transit app.

Tapp Pay Outlet Locations

There are also several locations in Dayton where you can add funds thanks to RTA’s partnership with T-Cetra:

These locations accept cash only.
 
Eastside Wireless 1132 Wayne Ave
Dayton, OH 45410
Fix or Cell 1243 Wayne Ave
Dayton, OH 45410
AM PM Market Inc 2317 Salem Ave
Dayton, OH 45406
Boost Mobile 2523 S Smithville Rd
Dayton, OH 45420
It's On Wireless 2801 Philadelphia Dr
Dayton, OH 45405
Best Wireless 2808 Salem Ave
Dayton, OH 45406
Boost Mobile 2919 Linden Ave
Dayton, OH 45410
Best in the West Wireless 3010 W 3rd St
Dayton, OH 45417
Thunderkat Connections 4550 Salem Ave, Ste A
Dayton, OH 45416
Venus: Computers Wireless 4787 Salem Ave
Dayton, OH 45416

View these locations on an interactive map HERE.


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Reset your account password

Warning: If you choose to reset your password, your credit card information will be lost forever and you will need to re-enter it. Try to remember your password before you proceed with the reset!

1. Enter your email address to sign in to your account. 

2. Select Forgot Password when you are prompted.

3. Press Send email:

4. On your phone, check your email for a message from Transit.

5. Tap the Reset Password link in the email. The link will open in Transit.

6. Follow the steps to reset your password and setup your payment details.

7. Remember your new password! 

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fares & Passes

Tapp Pay is here so you can start saving TODAY! Tapp Pay ensures you pay no more than the max daily and monthly rate (within a 31-day rolling period), which means you get to hold onto your money longer.

With Tapp Pay, bus passes are a thing of the pass. You have one of two options when boarding. Either use your Tapp Pay smartphone or smartcard account, and start saving today. When boarding scan the mobile barcode on your phone or tap your smartcard on the payment reader. Make sure to scan or tap every time you board to ensure you always get the best value!

Right now, RTA is providing promotional rates for all Tapp Pay customers using either their smartphone or smartcard account:

Type

Per Boarding

(Before Cap)

Daily Max

Monthly Max

(w/in 31-day rolling period)

Regular

$1.50

$3.00

$30.00

Reduced

$0.75

$1.50

$15.00

Paratransit

$1.50

$3.00

$30.00

Older Adults (65+) and persons with a disability will receive a reduced rate. In order to obtain and pay the reduced rate, individuals are required to provide proof of eligibility, which may include a valid RTA ID card or Medicare card. 

IMPORTANT: Eligible reduced and paratransit customers when receiving their smartcards and/or loading value to their accounts at a payment kiosk should select “reduced” or “paratransit” to ensure this rate is deducted when boarding. Smartcard customers can also mark their account for reduced or paratransit rates within the Tapp Pay Hub. For Tapp Pay mobile customers, this reduced and paratransit rates can be selected within the app.

To obtain an RTA ID card for use of reduced payments visit:

Wright Stop Plaza Lobby

4 S. Main Street
Dayton, OH 45402
Monday - Friday
8:00 a.m. - 4:30 p.m.

For more information, call 937-425-8444.

No Charge Fares

The following persons will be carried on regular scheduled RTA services at no charge:

  • Children age 12 and under, and 60 inches tall and under who must be accompanied by a paying parent, guardian or teacher. Children age 12 and under but over 60 inches tall are required to provide proof of age, which may include a valid RTA issued youth identification card or state issued ID card.
  • Police officers, fire officers and plain-clothes detectives of any jurisdiction served by the RTA – Officers must present their badge to receive free transportation.

Tapp Pay - OPTION #1

Pay With Your Phone

To get started, download Transit app onto your smartphone by visiting the App Store or Google Play and open the app. 

How to Pay With Your Phone
Click here for instructions.

How to Load Value on Your Phone

  • Within the Transit app with a debit or credit card.
  • Payment kiosks are located at every RTA transit center. All RTA payment kiosks accept with debit or credit card. At the Wright Stop Plaza Transit Center, the payment kiosks also accept cash.

    Eastown Transit Center

    1218 Falke Dr. (in Eastown Shopping Center)
    5:00 am - 11:00 pm
    Phone: 253-0461
    Routes: 2, 3, 4, 11, 23, 66

    Northwest Transit Center
    2075 Shiloh Springs Rd.
    5:00 am - 11:00 pm
    Phone: 837-1636
    Routes: 2, 8, 9, 14, 24, 34, 40

    South Transit Center
    2730 Lyons Rd. (behind the Dayton Mall)
    5:00 am - 11:00 pm
    Phone: 432-6788
    Routes: 17, 19, 23, 24, 42, 60, 61 and X5

    Westown Transit Center
    122 Elmhurst Dr. (Westown Shopping Center)
    5:00 am - 11:00 pm
    Phone: 268-1645
    Routes: 1, 4, 8, 9, 24, 41

    Wright Stop Plaza Transit Center
    4 S. Main St. (downtown Dayton)
    5:00 am - 11:00 pm
    Phone: 425-8334

    A minimum $3.00 is required for all transactions but 100% of that is loaded to your account.

  • At a retail location. You can visit these locations and provide cash as payment, which will be 100% converted and loaded to your Tapp Pay account. Simply tell the person at the register that “you want to make a Vanilla Direct Payment”, they will then scan the barcode within the Transit app, and you’re good to go.

Over 200 locations are located within close proximity to bus routes. To find the most up to date locations visit: https://pay.vanilladirect.com/pages/locations, and search by city for closest location. Common retail outlets include Family Dollar, Dollar General, CVS Pharmacy, 7 Eleven, Speedway, and Walgreens.

How to Check My Account Balance

  • You should keep a positive account balance and be sure to check on your balance regularly. You can do this at any payment kiosk or via the Transit App.

Tapp Pay - OPTION #2

Pay With a Smartcard (Tapp Pay card)

Don’t forget to KEEP YOUR CARD to ensure you always get the best value!  

If you are using a smartcard we encourage you to create a personalized account. All you need is a valid email address and create a password, then you’re good to go. For creating a smartcard account within the Tapp Pay Hub visit: www.iriderta.org/tapp-payhub.

Benefits of creating a personalized account include:

  • Ability to shut down account if card is lost or stolen.
  • Receive benefits, incentives and promotions.

How to Pay With Your Smartcard- Go to iriderta.org/Tapp-Pay for instructions

How to Load Value to Your Smartcard

  • Payment kiosks are located at every RTA transit center. All RTA payment kiosks accept with debit or credit card. At the Wright Stop Plaza Transit Center, the payment kiosks also accept cash.

    Eastown Transit Center

    1218 Falke Dr. (in Eastown Shopping Center)
    5:00 am - 11:00 pm
    Phone: 253-0461
    Routes: 2, 3, 4, 11, 23, 66

    Northwest Transit Center
    2075 Shiloh Springs Rd.
    5:00 am - 11:00 pm
    Phone: 837-1636
    Routes: 2, 8, 9, 14, 24, 34, 40

    South Transit Center
    2730 Lyons Rd. (behind the Dayton Mall)
    5:00 am - 11:00 pm
    Phone: 432-6788
    Routes: 17, 19, 23, 24, 42, 60, 61 and X5

    Westown Transit Center
    122 Elmhurst Dr. (Westown Shopping Center)
    5:00 am - 11:00 pm
    Phone: 268-1645
    Routes: 1, 4, 8, 9, 24, 41

    Wright Stop Plaza Transit Center
    4 S. Main St. (downtown Dayton)
    5:00 am - 11:00 pm
    Phone: 425-8334

  • At a retail location. You can visit these locations and provide cash as payment which will be 100% converted and loaded to your Tapp Pay account. Simply tell the person at the register that “you want to make a Vanilla Direct Payment”, they will then scan the barcode on the back of your card, and you’re good to go.

Over 200 locations are located within close proximity to bus routes. To find the most up to date locations visit: https://pay.vanilladirect.com/pages/locations, and search by city for closest location. Common retail outlets include Family Dollar, Dollar General, CVS Pharmacy, 7 Eleven, Speedway, and Walgreens.

 How to Check My Account Balance

  • You should keep a positive account balance and be sure to check on your balance regularly. You can do this at any payment kiosk or online via the Tapp Pay Hub.

Other Fares

Cash Payments

Cash is accepted on-board for single trips.

Type

Cost

Single Trip Bus Route – Regular

$2.00

Single Trip Bus Route – Reduced

$1.00

Operators do not carry change. Please have exact fare ready. "Change Cards" are available on board, good toward future fares.

Other Passes

Beginning April 6, 2021 RTA will no longer sell passes to the general public from its sales outlet at Wright Stop Plaza, non-Tapp Pay ticket-vending machines or retail outlets. Existing and unused passes or tickets purchased previously through these locations will still be accepted on-board the vehicle as valid payment.

Official and valid passes entitle the purchaser to unlimited trips during the period indicated on the back of the pass (up until 3:59 AM on the day following the pass’s expiration date) on any scheduled bus route. A single route trip on bus routes or Connect Paratransit entitles a customer to a one-way trip, in one direction until de-boarding. Passes may be visually inspected, swiped or inserted on the fare box upon boarding the vehicle.

RTA will continue to supply to eligible organizations, Tapp Pay passes through our bulk-purchase program. For more information on the program, eligibility and passes available please call 937-425-8465.

RTA assumes no responsibility for lost or stolen cards. For more information on Tapp Pay Terms & Conditions visit: http://www.i-riderta.org/how-to-ride/Tapp-pay-terms

You can use CASH with Tapp Pay!

RTA has partnered with Vanilla Direct to provide dozens of store locations where you can conveniently add funds to your account via cash. Simply head to the register, tell them you want to make a Vanilla Direct payment, provide in cash the value you want to add (min $1, max $200) and they will scan the barcode on your Tapp Pay card or Tapp Pay account in Transit app to add funds. No fees or taxes–100% of your funds will go to your Tapp Pay account. For a complete list of locations nearest you, click here.


Load fare onto your account using Transit and Tapp Pay—now with your cash! Go to one of these locations to add cash to your Transit app account and start saving today! You can also use the payment kiosk at Wright Stop Plaza to turn cash into funds on your Tapp Pay card or Transit app.

Eastown Transit Center

1218 Falke Dr. (in Eastown Shopping Center)
5:00 am - 11:00 pm
Phone: 253-0461
Routes: 2, 3, 4, 11, 23, 66

Northwest Transit Center
2075 Shiloh Springs Rd.
5:00 am - 11:00 pm
Phone: 837-1636
Routes: 2, 8, 9, 14, 24, 34, 40

South Transit Center
2730 Lyons Rd. (behind the Dayton Mall)
5:00 am - 11:00 pm
Phone: 432-6788
Routes: 17, 19, 23, 24, 42, 60, 61 and X5

Westown Transit Center
122 Elmhurst Dr. (Westown Shopping Center)
5:00 am - 11:00 pm
Phone: 268-1645
Routes: 1, 4, 8, 9, 24, 41

Wright Stop Plaza Transit Center
4 S. Main St. (downtown Dayton)
5:00 am - 11:00 pm
Phone: 425-8334

Tapp Pay Outlet Locations

There are also several locations in Dayton where you can add funds thanks to RTA’s partnership with T-Cetra:

These locations accept cash only.

Eastside Wireless 1132 Wayne Ave
Dayton, OH 45410
Fix or Cell 1243 Wayne Ave
Dayton, OH 45410
AM PM Market Inc 2317 Salem Ave
Dayton, OH 45406
Boost Mobile 2523 S Smithville Rd
Dayton, OH 45420
It's On Wireless 2801 Philadelphia Dr
Dayton, OH 45405
Best Wireless 2808 Salem Ave
Dayton, OH 45406
Boost Mobile 2919 Linden Ave
Dayton, OH 45410
Best in the West Wireless 3010 W 3rd St
Dayton, OH 45417
Thunderkat Connections 4550 Salem Ave, Ste A
Dayton, OH 45416
Venus: Computers Wireless 4787 Salem Ave
Dayton, OH 45416

View these locations on an interactive map HERE.