Pursuant to federal requirements, the RTA is required to operate its service and other programs without regard to race, color, and national origin. As such, to ensure that RTA customers are not discriminated against, we have adopted processes that promote equal access and quality service to all customers.  If you are interested in knowing the complaint process, please call our Customer Service Department at (937) 425-8383.

All comments and suggestions are welcomed and will be considered.

You can also:

• Submit your comments, suggestions or complaint via email to: cs@greaterdaytonrta.org.
   
• Send a letter to: RTA Customer Service Department, 4 South Main Street,
  Dayton, OH 45402

When filing a complaint, please be sure to include your contact information as well as details of the incident including what occurred, where and when, and the names, addresses, phone numbers and e-mail addresses of witnesses.