Home : Customer Support

Customer Support

Excellent public transportation is our business. Rider satisfaction is our mission.

We promise to provide you with the highest level of customer service everyday--at every stop and on every bus you ride with us.

Telephone Customer Support

937-425-8300
TDD (937) 425-8388
Monday - Friday: 7:00 a.m. - 5:30 p.m.
Saturday - Sunday: 8:00 a.m. - 5 p.m.

Online Customer Comments

Submit complaints, comments and ask questions.
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Write to the Top

Communicate directly with RTA department officials.
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On-time Service Guarantee

If your service is delayed more than 30 minutes, we'll give you a complimentary fare.
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Quick Links

Schedules myAlerts

myRTA Fares

FAQ

Q: What are the hours of the RTA Customer Service Line?

Q: How do I send you a complaint about service I have received?

Q: How do I find out if you have found my lost items on the bus?

OnBoard News

RTA BUILDING A BETTER FUTURE INVITES COMMUNITY INPUT AT PUBLIC MEETING
(DAYTON, OHIO) April 22, 2013……… Neighborhood leaders, public officials, residents, customers and stakeholders are invited to join RTA on Wednesday,...