Executive Leadership

Mark Donaghy - Chief Executive Officer

Mark Donaghy has more than 39 years of experience in public transportation. As Chief Executive Officer of Greater Dayton RTA, he oversees the fourth largest public transit system in Ohio with more than 650 employees, a $63 million operating budget and a $67 million five-year Capital Improvement Program.

Prior to joining the RTA team, he served as Vice President of the Transit Management Services Division of First Transit Incorporated in Cincinnati, responsible for management contracts in four states as well as three retail business units. Before that, Mark held positions with varying levels of responsibility in both public and private transportation operations in Kentucky, Montana, Minnesota, Nebraska and New Hampshire, including more than twenty nine years as a CEO/General Manager.

As a second generation transportation executive, Mark began his career in 1976 in Omaha Nebraska as a bus driver. A graduate of Thomas More College, Mark is active in the transit industry and local community. He has served on numerous boards including the American Public Transportation Association, Miami Valley Regional Planning Commission, the Ohio Public Transit Association (as past-president), the Downtown Dayton Partnership, Dayton/Montgomery County Convention & Visitors Bureau, Bike Miami Valley and American Bus Benchmarking Group (as past-president).

Mission, Vision and Core Values

  1. Core Values
  2. Mission & Vision

Strategic Plan

  1. RTA's Strategic Plan Booklet

Customer Service Promise

  1. Customer Service Promise

Federal Transit Administration Triennial Review

  1. 2013 Triennial Review
  2. 2010 Triennial Review

Report to the Community

  1. Faces of RTA Community Report

Financial Reports

  1. 2012 Operating and Capital Budgets
  2. 2011 Operating and Capital Budgets
  3. 2010 Operating and Capital Budgets
  4. 2013 & 2012 Audited Financial Report
  5. 2012 & 2011 Audited Financial Report
  6. 2010 & 2009 Audited Financial Report
  7. 2008 & 2007 Audited Financial Report

 

Chris Cole - Chief Maintenance Officer

ChrisCole7Chris Cole is Chief Maintenance Officer at Greater Dayton RTA. With almost 20 years of operations management experience, his public transit career started in 2003.  Cole held various positions with the Central Ohio Transit Authority (COTA) from an entry level transit supervisor to Director of Transportation. Cole has more than 24 years of public service experience.

In 2008, Cole was appointed Director of Transportation at COTA. He was responsible for the overall operations of COTA’s two bus garages and for approximately 640 union and administrative employees. He directed and led 5 managers in the areas of Bus Operations, Street Operations, Dispatch and Emergency & Police Response, ADA & Customer Complaint Investigations and Training.

In 2015, Cole accepted the position of Deputy Chief Maintenance Officer with Greater Dayton RTA. He became Chief Maintenance Officer May 2016.  Cole is responsible for Fleet Maintenance, Electrical Infrastructure construction and maintenance, Fleet Inventory/stores and Buildings & Grounds which includes twenty three RTA properties.  He also develops solutions and organizes effective business strategies to adhere to GDRTA’s mission, vision and values. 

Cole has earned numerous awards including the Central Ohio Transit Authority’s President Award for outstanding leadership and accomplishment. Senior Operations Award for outstanding customer service and leadership, as well as Leaders of the Future participate and mentor.

Cole is a meticulous public servant and believes Maintenance is a key component to deliver viable Public Transit services to the Greater Dayton Area.

Allison Ledford - Director, Human Resources

Allison Ledford is a 10-year veteran of the transit business. A Zanesville, Ohio native, she began her career in transit there at South East Area Transit (SEAT) as a dispatcher in 2000. She served as Risk Manager for SEAT until 2004.

Ledford began working for First Transit, Inc. in 2004. First Transit, Inc. is the largest national transit management company in the United States. As a First Transit contractor, she worked at the Transit Authority of Northern Kentucky (TANK) as Director of Administration and Finance.

In 2007, Ledford accepted the position of Director of Paratransit Services with Greater Dayton RTA. She became Operations Director in October 2008. Her primary role is to direct all on-street operations functioning out of RTA’s state-of-the-art Command Center. She also directs all dispatch functions, all operations supervisors, and all bus operators who drive fixed route commercial vehicles as well as medium-duty paratransit vehicles. In a nutshell, operations is "where the rubber meets the road" in transit.

Ledford has primary direction over the authority’s Call Center. Customer Service Representatives assist customers in any capacity dealing with fixed route and paratransit services.

Also under Operations’ umbrella is the Paratransit (also known as Project Mobility) Certification Center. The Center was brought in-house in 2008 to assist customers with disabilities in the application and assessment process of becoming a Project Mobility client. In addition to Project Mobility Certifications, the Certification Center staff also manages RTA’s Reduced Fare program.

Education and Professional Affiliations:

  1. Bachelor of Arts Degree, Kent State University
  2. Ohio Public Transit Association (OPTA) Paratransit Peers
  3. Dayton Business Journal’s Top 40 Executives Under 40 Award Recipient 2009
  4. Member of Miami Valley Regional Planning Commission committee for countywide and regional transportation coordination.

 

James J. Napier - Chief Operations Officer

Napier is a native Daytonian and has more than 29 years of transit experience, including 25 years with RTA. His RTA career includes customer service, street operations, director of transit operations, and he currently leads our Safety & Security Solutions team.

Napier manages all facets of RTA risk: facilities security, bus operator training, auto and general liability insurance, and the self-insured Worker’s Compensation plan. His teams manage all operations for the Greyhound Terminal at RTA’s Northwest Transit Center in Trotwood.

Ensuring a safe waiting environment for our customers is a priority for Napier. His team includes the Transit Ambassadors, who maintain a high degree of visibility in and around all RTA Transit Centers. The TAs primary responsibilities are customer service, security screening and facilities inspections. Napier expects this group to "go out of our way to find a way to help our customers." His approach to security includes technology and "boots on the ground," which includes partnering with the Transportation Security Administration to conduct on-site VIPR’s. RTA was recognized by the Department of Homeland Security in 2013 for "Gold Standard" security programs.

Developing professional bus operators is another priority for Napier and his team. He works closely with the Operations Department to regularly assess the training needs of drivers and then identifies the best training systems available to meet those needs. Most of the training is delivered by highly skilled TOP Instructors who actively support CDL licensing, Smith System defensive driving and refresher training to sharpen the professional edge of our bus operator workforce.

"Exceeding customer expectations" is his training philosophy so that all customers receive exceptional service.

Educational and Professional Affiliations

  1. Bachelor of Arts, Capital University
  2. Leadership Dayton Alumnus, Class of 2001
  3. RTA Executive Proclamation Award, 2004
  4. Member, Montgomery County Emergency Management Team
  5. Chair, Ohio Public Transit Association, Security Committee
  6. Chair, RTA Safety Committee
  7. Member, Miami Valley Safety Council
  8. Liaison, Department of Homeland Security
  9. Board Member, Rebuilding Together Dayton

 

Brandon Policicchio - Chief Customer & Business Development Officer

BrandonPAs Chief Customer and Business Development Officer, Policicchio leads the development, implementation and analysis of all marketing, ridership, planning, service, and scheduling efforts of the agency.  Under his leadership, the Customer and Business Development team’s focus is on fostering positive and progressive relationships with RTA employees, customers, area agencies, businesses and organizations.

Policicchio has taken the lead on projects to improve service quality, including on-time performance improvements in both fixed route and paratransit services in addition to his regular duties of overseeing day-to-day operations of 270 buses and over 400 employees. 

His efforts have resulted in more reliable services for our customers while increasing productivity and reducing operating costs and fleet size.  Policicchio volunteered to manage RTA's overhaul of its Intelligent Transportation Systems infrastructure; a two-year, $15 million investment to upgrade communications and safety systems, computer aided dispatch and implementation of new customer amenities. These amenities include real-time bus operating information, automated customer calling for paratransit trips and online reservations.

Policicchio joined RTA in October 2012 as Deputy Chief Operations Officer after serving as a Transportation Supervisor with Columbus Ohio Transit Authority (COTA).  He began working in transportation as a student at The Ohio State University, where he earned his bachelor’s degree.  He was a Transportation Training and Operations Supervisor for the OSU Campus Area Bus Service (CABS) before joining COTA. 

Policicchio represents the Greater Dayton RTA as secretary on the American Public Transportation Association (APTA) bus operations committee, as well as on several Ohio Public Transportation Association (OPTA) committees:  bus operations, safety, and paratransit.  He is a member of RTA’s 2020 Leadership Group, and Mass Transit magazine recently selected him as one of the Top 40 Under 40 transportation industry leaders. 

Gene Rhodes - Chief Performance Officer

Gene Rhodes has more than 35 years experience in non-profit, for profit, private and publicly traded corporations. He worked in the air cargo and logistics industry for the past 10 years. He was Corporate Director, Labor Relations and Organizational Development, at ABX Air, and Senior Director of Human Resources for the LTL Trucking industry with R+L Carriers. Both companies are in Wilmington, Ohio.

He spent his early career in various human resource management roles at three Ohio medical facilities. Throughout his career, he has held leadership responsibilities for recruitment, benefits, compensation, employee relations, labor relations, succession planning, education and training, communications, employee assistance, strategic planning, and organizational development.

Rhodes is a member of the Society of Human Resource Management for more than 25 years and is certified as a Human Capital Strategist from the Human Capital Institute.

Robert Ruzinsky - Chief Capital Officer

Ruzinsky, a downtown resident and supporter for over 25 years, has served in several leadership roles with many local community groups including chair of the City of Dayton Landmark Commission, President of Preservation Dayton and one of the founder’s of Rebuilding Together Dayton. An avid champion of historic preservation, Ruzinsky has chaired the McPherson Town Neighborhood Development Corporation and has restored dozens of homes in the historic neighborhood along with South Park Historic District.

Ruzinsky began his career with RTA in 1987 in the agency’s Accounting group and quickly moved up through the department holding various positions including Senior Accountant, Accounting Supervisor, Controller, and Capital Controller.

Ruzinsky’s team will oversee the management and maintenance of RTA’s physical assets, including buses, real estate holdings and leased properties. His work group will also conduct reviews and provide support for construction and facilities maintenance activities.

Mary Stanforth, CPA, CPP - Chief Financial Officer

mStanforth

Under the direction of the Executive Director, Chief Financial Officer Mary Stanforth manages and administers the Accounting, Finance, Management Information Systems, and Procurement departments.

Stanforth dedicates herself to ensuring that all finance personnel maintain RTA’s reputation as an attentive steward of public dollars. She also serves as a liaison to other RTA departments to assure that departmental financial needs are met. A key responsibility is the preparation and administration of the annual operating budget and the capital budget.

As Chief Financial Officer, Stanforth identifies and follows best accounting practices with authority finances related to annual audit requirements. She assists in staffing the Finance/Personnel and Investment Committees of the Board of Trustees and serves as Board Secretary/Treasurer, performing all statutory duties required.

Stanforth also oversees and provides information for "RTA’s Financial Report Card" feature in the monthly customer OnBoard newsletter.